CANCELLATION POLICY
If a conference attendee is unable to attend the conference for any reason, they may substitute someone else from the same organization without penalty. Substitutions must be made in writing and sent to the Registrar at Katherine.H.Brown@ul.org.
Attendees unable to attend will receive a refund of the paid registration fee, less a $50 USD processing charge, provided the cancellation notice is received no later than 12 September 2025. No refunds will be given for cancellations made after that date.
All requests for cancellations and refunds must be made in writing and sent to the Registrar at Katherine.H.Brown@ul.org. Attendees that do not show up for the conference and do not contact us (via written correspondence as listed above) automatically forfeit all conference fees.